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QuoteWerks Knowledgebase Topic (Article ID Q30001)

User Login Names - Changing

This information applies to :

Article ID
Q30001

Created/Updated
April 6, 2004

Category
Print Layouts


Are you using the most current release of QuoteWerks?
Version 5.5 Build 1
Question:
How do I change/rename a user account?

Solution:
User Login names cannot be changed. If you need to change a user login name, you will need to clone the user and give the newly cloned user the new name. Then, you can use this new login name to create all quotes from this point on.

However there will be an issue with all quotes that have already been created using the old user name. The adminstrator will need to open them up and change the sales rep to the new sales rep name.

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