QuoteWerks Knowledgebase Topic (Article ID 6976)
Outlook - utilizing Exchange public shares in Outlook 2010
This information applies to :
October 11, 2017
|As of QuoteWerks Version 4.6 Build 3.06 -- Exchange Public folders using Outlook 2010 as part of the Outlook Integration of QuoteWerks is now supported. In Outlook 2010 the public share folder pathing has changed to include the user's email address as specified in Active directory.
Ex: \Public Folders - firstname.lastname@example.org\All Public Folders
How this email address is specified in Active Directory must be consistent for all users that plan on integrating with QuoteWerks. For example some organizations have this simply implemented as just the username, while others have it configured as the full email address, while others have it implemented as lastname, firstname. (For more information on configuring this in Active Directory see the "Active Directory Configuration" section below).
QuoteWerks supports both the 'username' and 'full email address' implementations via a pair of respective macros: <
When specifying a Public Contacts, Journal or Calendar folder via the folder browser the result will look similar to:
\Public Folders - email@example.com\All Public Folders\test
To make this work for all QuoteWerks users replace firstname.lastname@example.org as shown:
\Public Folders - <
You can also implement as follows for the username instead:
\Public Folders - <
**These macros are only compatible with the 32-bit version of Outlook. The macros will not function in the 64-bit version; if utilizing the 64-bit version, Outlook will need to be reinstalled as 32-bit.
**NOTE**Had a customer using Outlook 2013 32-bit with public folders and we were not able to connect until we went into MS Outlook, clicked on File or Home then went down to Trust Center, and clicked advanced settings. Here we need to move the radio dial down to Never Warn. Once we did this everything started working.
ACTIVE DIRECTORY CONFIGURATION
In Outlook 2010, The display of the Public folder pathing is dependant on the Email address attribute of the user's Active Directory object:
1) Open "Active Directory Users and Computers"
2) Select a user
3) In General tab, under "E-mail" section, make sure that the value is set to email@example.com.
End User Note; Having a secondary MAPI EMAIL account associated with a Users Exchange account will cause the Macros <
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