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QuoteWerks Knowledgebase Topic (Article ID 6891)

Save As window doesn't display

This information applies to :

Article ID
6891

Created/Updated
March 16, 2010

Category


Are you using the most current release of QuoteWerks?
Version 5.5 Build 1
Issue:

When a user goes to Print -> Preview, then clicks the Save As button, the window to choose the File Type and provide the file with a name does not display.

Cause:

User's .ini file is corrupt.

Solution:

Rename the user's .ini file to .old, then relaunch QuoteWerks. QuoteWerks will generate a new .ini file and the issue should be resolved. The user's settings under Tools -> My Preferences will need to be reset, however.

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