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QuoteWerks Knowledgebase Topic (Article ID 6853)

MS CRM - Error creating MS CRM object!

This information applies to :

Article ID
6853

Created/Updated
January 15, 2010

Category


Are you using the most current release of QuoteWerks?
Version 5.5 Build 1
Issue:

When user attempts to integrate with MS CRM, they receive the message

Error creating MS CRM object!
Class does not support Automation, or does not support expected interface

Cause:

The MS CRM link is not installed correctly.

Solution:

Uninstall the QuoteWerks 4.0 MS CRM link from within Add/Remove Programs and reinstall using the QWMSCRMIntSetup.msi file located within the main QuoteWerks folder. Once it reinstalls, test the integration again; this time it should work.

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