QuoteWerks Knowledgebase Topic (Article ID 6846)
Tech Data - Required UserName tag is blank or missing
This information applies to :
January 8, 2010
When user attempts to pull Real Time Pricing & Availability data for Tech Data, they receive the error:
Tech Data XML request result reported error:
The required UserName tag is either blank or missing.
The Real Time Pricing & Availability credentials for Tech Data have not been entered into the Option yet.
Go to the Real-time tab of Tools -> Options and then click on the Tech Data subtab. Enter the Tech Data credentials for XML access and try again; it should work this time.
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