QuoteWerks Knowledgebase Topic (Article ID 6841)
Outlook BCM - Error saving Linked Document
This information applies to :
August 9, 2012
When user attempts to save a Linked Document to Outlook BCM, they receive the error -2147483645 "This must be associated with a Business Contact, Account, Opportunity or Project before saving".
The Journal folder specified in the Outlook Setup is an inaccessible folder type, such as the Communication History folder.
Switch to either a shared public journal folder, like \Public Folder\All Folders\Public Journal Folder, or use the Personal Journal folder if the linked documents do not need to be accessed by all users.
The following fix is available in QuoteWerks 4.7 build 7.08i and higher:
-Fix: For Outlook BCM 2007 and 2010 users, "Error (-2147483645) This must be associated with a Business Contact, Account, Opportunity or Project before saving." This would happen when attempting to write a Journal Entry into the "Communication History" folder. Now, if the "Communication History" folder is selected as the Journal folder, only a file entry will be written to the history.
©1993-2023 Aspire Technologies, Inc.
407-248-1481 (9am-5pm ET M-F)