QuoteWerks Knowledgebase Topic (Article ID 6748)
Outlook - Permission error pulling in a contact
This information applies to :
November 19, 2020
When user attempts to pull in a contact on to the Sold To / Ship To tab, they receive the error 2147024891, "you do not have permission to perform this operation on this object" or similar error.
The user does not have permissions to read/write/modify the contact within Outlook. Typically the error occurs when the user is attempting to access contacts created by a different user.
Modify the permission settings in Outlook for the user and the issue should be resolved.
Note: This will ocurr if the Default Email and Data File do not match in Outlook, QuoteWerks does not have access to write to the Data File
Select File > Account Settings > Account Settings then make sure the email and associated Data file are set as Default.
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