QuoteWerks Knowledgebase Topic (Article ID 6707)

Layouts - Run-time error 70 when clicking the Print icon

This information applies to :

Article ID

December 29, 2009


Are you using the most current release of QuoteWerks?
Version 5.5 Build 1

When user clicked the Print button, receives run-time error 70, permission denied.

Cause 1:

One or more Layout Files are locked open by a user in Windows, typically on a network.

Cause 2:

The scrrun.dll file may not be registered in all the correct places. In 64 Bit installations of Windows, there are two folders - Windows\system32 and Windows\SysWOW64. Typically when this error occurs, the scrrun.dll file is only registered to the system32 folder.

Solution 1:

Log into the server using an Administrator profile and go to Control Panel -> Administrative Tools -> Computer Management -> Shared Folders and then Open Files. Right click on any layout files listed within the list of files and select Disconnect Open File. This should release the lock and resolve the error.

Solution 2:

Log in as an Administrator and then manually register the scrrun.dll file to the SysWOW64 folder from an elevated command prompt. Go to Start and in the Search box type cmd. Right click on the icon that pops up in the Start menu and choose "Run As Administrator". In the command prompt that launches, type

regsvr32 "C:\Windows\SysWOW64\scrrun.dll"

and hit Enter. It should report that the registration was successful. Close out of the command prompt and launch QuoteWerks; the error should be resolved.

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