407-248-1481
QuoteWerks Logo - QuoteWerks Sales Quoting and Proposal Software - CPQ that integrates with leading CRM, PSA, and Accounting Solutions (ConnectWise, Autotask, QuickBooks, salesforce.com and more)
Start Free Trial
Customer Area

QuoteWerks Knowledgebase Topic (Article ID 6428)

Realtime - Ingram Micro - Customer is not allowed to execute current transaction

This information applies to :

Article ID
6428

Created/Updated
November 26, 2014

Category

Are you using the most current release of QuoteWerks?
Version 24.0 Build 2
Issue:

When using Ingram Micro Realtime:
"Customer is not allowed to execute current transaction"

OR

"Ingram Micro XML request result reported error:
Error Number 20007
Error: LoginID, or Password or CountryCode is incorrect"


Cause:

Assuming you have a valid XML account with Ingram Micro there is an issue with your account that needs to be addressed.


Solution:

In both cases, assuming the login information is correct, the Real-time issue is resolved by contacting Ingram Micro to reset the XML Account. The Ingram Micro Electronic Commerce Support phone number is 1-800-616-4665.









New Search

  •            
©1993-2024 Aspire Technologies, Inc.
    407-248-1481 (9am-5pm ET M-F)