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QuoteWerks Knowledgebase Topic (Article ID 6317)

Error - Error During Nsetup

This information applies to :

Article ID
6317

Created/Updated
July 17, 2019

Category
Troubleshooting


Are you using the most current release of QuoteWerks?
Version 5.5 Build 1
Issue:

I am running the Nsetup on one of my workstations and I receive the following error:

'Windows cannot find C:\DOCUM~1\User\Desktop\_DE.EXE.' Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.



Note: The path in your error may differ, however, the path will reflect your local computer (workstation) and not the server.

Cause:

You have copied the NSetup.exe file out of the QuoteWerks directory on the server and placed it directly on the local computer.

Solution:

- Replace the Nsetup.exe file back into the QuoteWerks directory where you took the file from, or if you copied the file onto the local workstation, simply delete the copy.

- Exit/close and running applications on the workstation. This includes Anti-virus programs, firewall, pop-up blockers, chat-programs, etc.

- From the workstation, use Windows Explorer to browse to the QuoteWerks Directory (aka QuoteWerks folder)

- Locate the file labeled NSetup.exe (or Nsetup) and double-click it

- Follow the promts for the Nsetup (Node Installation) - a reboot may be required.

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