QuoteWerks Knowledgebase Topic (Article ID 6307)
Error - Error 339 in Setup Product Sources Window
This information applies to :
August 6, 2013
Clicking on the "New" Button while in the Setup Product Sources window causes:
"Run-time Error 339:
Component 'CTCOMBO.OCX' or one of it's dependencies is not correctly registered: A file is missing or invalid"
It may be possible the CTCOMBO.OCX is corrupt or is a different version than QuoteWerks is expecting.
Note: In one reported instance the following conditions were true:
In Version 4.0 Build 17, the expected file version on the CTCOMBO.OCX was 184.108.40.206. and the computer reporting the issue had a file version of 220.127.116.11. While a newer version of the file should work, it appears that this was not the case for ctcombo.ocx which is a 3rd party control not developed by Aspire Technologies - the developers of QuoteWerks.
Rename the CTCOMBO.OCX file to CTCOMBO.BAK and re-run the Nsetup.exe program. The Nsetup.exe program is located in the root of the QuoteWerks directory. This will install version 18.104.22.168 of the file which should resolve the issue.
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