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QuoteWerks Knowledgebase Topic (Article ID 6306)

MSCRM Creating activity unhandled exception occurred

This information applies to :

Article ID
6306

Created/Updated
September 25, 2006

Category


Are you using the most current release of QuoteWerks?
Version 5.5 Build 1
Issue:
When creating an activity for an MS CRM Sales Opportunity that QuoteWerks created receive an error "An unhandled exception occurred during the execution..."


Cause:
Internet Explorer for some reason cannot handle the < character that QuoteWerks uses in the subject line of the MS CRM opportunity.


Solution:
QuoteWerks 4.0 Build 23 will have a change that will accomodate this issue with MS CRM and Explorer. As a workaround, if you are in the Sales Opportunity on the right hand side you will see the Form Assistant. Choose Follow up from the drop down list. If you create a new activity from there, you will not receive the error.

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