QuoteWerks Knowledgebase Topic (Article ID 6306)

MSCRM Creating activity unhandled exception occurred

This information applies to :

Article ID

September 25, 2006


Are you using the most current release of QuoteWerks?
Version 23.0 Build 1
When creating an activity for an MS CRM Sales Opportunity that QuoteWerks created receive an error "An unhandled exception occurred during the execution..."

Internet Explorer for some reason cannot handle the < character that QuoteWerks uses in the subject line of the MS CRM opportunity.

QuoteWerks 4.0 Build 23 will have a change that will accomodate this issue with MS CRM and Explorer. As a workaround, if you are in the Sales Opportunity on the right hand side you will see the Form Assistant. Choose Follow up from the drop down list. If you create a new activity from there, you will not receive the error.

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