QuoteWerks Knowledgebase Topic (Article ID 6274)
Error - Error 438 When Sending an Email
This information applies to :
August 6, 2013
When trying to send an email through QuoteWerks, user receives Run-time error 438 and QuoteWerks crashes.
Some of the control files for the QuoteWerks Node have not been properly registered in Windows.
- While on the computer that is getting the error, browse to the main QuoteWerks folder and locate the file called Nsetup.exe (or just NSetup).
- Be sure to close all programs, including anti-virus programs, pop-up blockers, chat programs, etc.
- Double-click the Nsetup file and follow the prompts.
- Reboot the computer
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