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QuoteWerks Knowledgebase Topic (Article ID 6241)

Login Error - Error creating Login lock file

This information applies to :

Article ID
6241

Created/Updated
July 17, 2019

Category
Troubleshooting


Are you using the most current release of QuoteWerks?
Version 5.5 Build 1
Issue:

When trying to log into QuoteWerks, the following error occurs:

"Error creating Login lock file! Aborting!"



Cause:

The user does not have sufficient Windows folder permission levels

Solution:

Please make sure that all users that need access to QuoteWerks have Full Control folder permissions set on the QuoteWerks Directory.

Note: This is NOT the same as Windows Administrator rights!

To test this, try navigating to the QuoteWerks directory and creating a file in the directory.

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