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QuoteWerks Knowledgebase Topic (Article ID 6235)

QuickBooks - Error 3100 when Exporting from QuoteWerks (Item Name)

This information applies to :

Article ID
6235

Created/Updated
July 17, 2019

Category
QuickBooks


Are you using the most current release of QuoteWerks?
Version 5.5 Build 1
Issue:

Error 3100 (Item Name):
When exporting from QuoteWerks to QuickBooks an error message appears:


Error: Creation of item 'Group Name: Sub Item Name' at the point of 'Group Name: Sub Item Name' QuickBooks failed. Export cancelled.Details:
ErrorCode:3100
Severity: Error
Description: The name "Sub Item Name" of the list element is already in use.

After clicking OK the error window closes and you are returned to the QuickBooks export window.

Cause:

There is a space between the colon ":" and the Sub Item Name which is causing QuoteWerks to try and create a new item.

Solution:
Remove the space between the colon ":" and the sub-item name.

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