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QuoteWerks Knowledgebase Topic (Article ID 6224)

Printing - Documents Not Appearing on Literature Tab

This information applies to :

Article ID
6224

Created/Updated
February 3, 2006

Category
Printing


Are you using the most current release of QuoteWerks?
Version 5.5 Build 1
Issue:
When clicking the Literature tab in the Print window, some of the files I have placed in the \Literature folder are not appearing.

Cause:
The file name contains the "." character in a location other than the file extension (ex .doc for Word Documents) and is preventing QuoteWerks from properly indexing it into the Literature

Solution:
Renaming the document so that the "." is replaced with a dash ("-") will resolve the issue.

Example:
Original document name: January.2005 contract agreement.pdf
Resolved document name: January-2005 contract agreement.pdf

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