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QuoteWerks Knowledgebase Topic (Article ID 6213)

Installation - Unable to Login After Renaming SQL Server on Rehosted Installation

This information applies to :

Article ID
6213

Created/Updated
July 17, 2019

Category
Synchronization


Are you using the most current release of QuoteWerks?
Version 5.5 Build 1
Issue:
When trying to open QuoteWerks an error window appears:


Error (-2147467259 [DBNETLIB][ConnectionOpen (Connect()),]SQL Server does not exist or access denied.

Cause:
The name of the computer has changed and if a server name was specified during the rehosting process instead of using [Local] for the server name.

Solution:
1. Open the Medic Utility (Start > Programs > QuoteWerks > Tools & Information > Medic Utility) and then select Utilities > System Database Setup.

2. Change the Server Name to reflect the computer's name change.

3. Click OK.

4. Close the Medic and re-open to verify the change has taken place.


Further details and tips can be explored on Microsoft's website: https://social.technet.microsoft.com/wiki/contents/articles/2102.how-to-troubleshoot-connecting-to-the-sql-server-database-engine.aspx

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