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QuoteWerks Knowledgebase Topic (Article ID 6188)

QuickBooks - Error 3205 Creating customer

This information applies to :

Article ID
6188

Created/Updated
May 11, 2006

Category


Are you using the most current release of QuoteWerks?
Version 24.0 Build 2
Issue:

When exporting a document to QuickBooks receive Error:

Error: Creation of job in QuickBooks failed. Export cancelled. Details:
ErrorCode: 3205
Severity: Error
Description: There was an error when composing and address in "". QuickBooks error message: There is not enough address lines to compose the address. Please rearrange the individual fields, so that they can fit in the 5-lines block.



Cause:
QuickBooks only supports a maximum of 5 lines of data. Out of
these 5 lines, the first two lines are usually used to contain the company and contact names leaving only 3 for an
actual address lines. Furthermore, the Country field and {City,State,PostalCode} fields take up two more address
lines leaving only 1 actual line for an address street.

If you paste the following customer info into a QuickBooks Customer record:

Test Company
Gretone
scafell Road
Quensway Ind. Est
Lytham StAnnes, Lancashire FY8 3EB
United Kingdom

You will note that the Country of United Kingdom will be discarded.

Solution:

QuoteWerks 4.0 Build 17 has an added feature so that when the QuickBooks 5 address line maximum is reached, QuoteWerks will now attempt to merge the address1 and address2 lines together in an effort to stay under the QuickBooks 5 line maximum.

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