407-248-1481

QuoteWerks Knowledgebase Topic (Article ID 6168)

Goldmine - Current Contact Information Not Pulled in Correctly

This information applies to :

Article ID
6168

Created/Updated
February 7, 2007

Category
GoldMine


Are you using the most current release of QuoteWerks?
Version 5.5 Build 1
Issue:
When using either the Retreive Current Contact or Search for Contact buttons on the Sold To/Ship To/Bill To tab a contact different from the one currently displayed in Goldmine is being filled in to the fields.

Cause:
There is more than one Contact window open in Goldmine causing the wrong contact to be filled.

Solution:
In Goldmine, click the Window menu (located to the left of Help) and select the window displaying the name of the Contact being filled into the QuoteWerks fields. Once selected you can then click the X in the top right corner of the window to close and have the correct information selected as the current contact in Goldmine.


New Search