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QuoteWerks Knowledgebase Topic (Article ID 6155)

ACT! 2005/2006 not detected - rights issue

This information applies to :

Article ID
6155

Created/Updated
July 17, 2019

Category
ACT

Are you using the most current release of QuoteWerks?
Version 24.0 Build 2
Issue:

'ACT! was not detected on this machine' during the ACT! 2005/2006 Link Setup, as shown below:



Cause:

The user in Windows does not have rights to install software.

The user does not have rights to the following registry key: HKEY_LOCAL_MACHINE\Software\ACT\Install\

The user does not have ACT! 2005/2006 installed.

Solution:

Contact your Network Administrator to temporarily give the user Windows Administrative rights, then re-run the QW4ACTINTSETUP.MSI file in the root of the QuoteWerks directory.

If ACT! 2005/2006 is not already installed, please install first and then re-run the QW4ACTINTSETUP.MSI file in the root of the QuoteWerks directory.

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