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QuoteWerks Knowledgebase Topic (Article ID 6139)

Error - Runtime Error 429: ActiveX Cannot Create Object

This information applies to :

Article ID
6139

Created/Updated
July 17, 2019

Category
Support


Are you using the most current release of QuoteWerks?
Version 5.5 Build 1
Issue:
When starting QuoteWerks by launching the application an error message appears:

"Error 429 captured by sub_main
ActiveX component cannot create object
"


Clicking Ok will then close the window and not allow you into the QuoteWerks application.

Cause:
The application nVidia nView Desktop Manager is installed when loading the graphics drivers for certain nVidia graphics cards including the Quadro FX4000 and Quadro FX3400. This application allows additional graphics options for each addtional window that is open on the desktop. When this optional program is enabled, QuoteWerks may encounter the 429 issue at startup and cannot be run.

Solution:
Disabling this optional program can resolve the issue and allow QuoteWerks to run normally.

Please also see the following article: 5930

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