QuoteWerks Knowledgebase Topic (Article ID 6096)
Printing - Issues Uses Print while using multiple builds of QuoteWerks on the same Computer.
This information applies to :
February 7, 2007
A) You've installed Version 4.0 Build 8 or Higher on a computer that also runs an earlier build/version of QuoteWerks and receive an error when trying to print/preview/or email a quote.
B) QuoteWerks print preview is generating the preview, but no line item information is displayed, all price values are showing as zero's, and no customer address information is displayed.
Build 8 and higher of Version 4.0 uses a newer version of the print engine files. Unfortunately, these files are not backwards compatible with earlier releases.
The print engine files have become corrupt.
You will need to delete the following files that are typically located in your Windows\System32 folder:
Once the files have been deleted, re-run the NSETUP.EXE file located in the root of the QuoteWerks directory.
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