QuoteWerks Knowledgebase Topic (Article ID 5914)
Outlook - Sending E-mail and Stops
This information applies to :
April 19, 2004
Sending e-mail and Outlook stops and produces an error.
This usually happens when the Your Return E-mail Address in QuoteWerks under the Tools-My Preferences-Internet is blank or different from the Outlook e-mail address.
Both need to be identical as this is one of the authentication methods that Outlook and QuoteWerks utilize.
The error message is pretty generic and usually has a long string of numbers, but not much of a description.
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