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QuoteWerks Knowledgebase Topic (Article ID 5907)

Database 3051 Error Tests

This information applies to :

Article ID
5907

Created/Updated
April 5, 2004

Category
Database


Are you using the most current release of QuoteWerks?
Version 5.5 Build 1
Issue:
Runtime Error 3051

Cause:
This issue typically points to the user not having full rights (read, write, and rename) for the root QuoteWerks directory.

Solution:
1. From this users workstation navigate to the root QuoteWerks directory on your network which is the y:\qwerks\quotewerks.
2. Right click, click new, and text document. If this user is unable to create the document they do not have rights to write to the directory.
3. Have everyone exit from QuoteWerks and try to rename one of the .mdb files. Should the user be unable to rename the file then they do not have the rights to rename in the directory.

In the event these tests do not solve the problem please give our technical support team a telephone call at 407-248-1481. Thank you.

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