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QuoteWerks Knowledgebase Topic (Article ID 5825)

The FileOpen Grid is blank, but records were found

This information applies to :

Article ID
5825

Created/Updated
April 6, 2004

Category
INI


Are you using the most current release of QuoteWerks?
Version 5.5 Build 1
Issue:
Open search results are blank even though results have been found.

Cause:
There may be an issue with the specific users INI file.

Solution:
Open the user's INI file and remove the section that starts off with:

[OpenWindowGridSettings]

This will resolve the issue.

New Search