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QuoteWerks Knowledgebase Topic (Article ID 5750)

SalesLogix - Problems Saving Attachment

This information applies to :

Article ID
5750

Created/Updated
June 1, 2004

Category
SalesLogix


Are you using the most current release of QuoteWerks?
Version 5.5 Build 1
Issue:
Problem finding the Sync/Attachment Folder when QuoteWerks logs into SalesLogix or Creates an Attachment

Cause:
The logged in user to SalesLogix does not have a Site Code assigned or there is not an attachments directory associated with the user.

Solution:
Have the SalesLogix Admin log into the SalesLogix Administrator Utility and edit the user to have a Site Code and/or Attachment Directory.

Notes:
Question:
Do I need an SLX Sync server to have a site Code

Solution:
No, all Saleslogix installations have a site code regardless of having a Sync Server.

Question:
I log in as an Administrator into SalesLogix and QuoteWerks gives an Error?

Solution:
This will occur because the user type of W is not recognized by QuoteWerks in Build 28 or earlier. QuoteWerks supports user types of "Remote User" and "Network user". Try Logging in as a normal network user.

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