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QuoteWerks Knowledgebase Topic (Article ID 5732)

Outlook Email security dialog

This information applies to :

Article ID
5732

Created/Updated
July 23, 2019

Category
Outlook


Are you using the most current release of QuoteWerks?
Version 5.5 Build 1
Issue:
When using Outlook and sending an e-mail through Outlook from QuoteWerks a security warning dialogs pop up.

Cause:
Microsoft has introduced new forms of security in Outlook. These security warnings are intended to inform you that another application is accessing Outlook and Outlook requires your approval to proceed with the operation. When QuoteWerks attempts to access any Outlook folder, such as the Inbox, or you attempt to send a message from QuoteWerks through Outlook, you will see this security warning. It is important to note that nothing harmful is transpiring, and to continue with your operation, you simply have to grant QuoteWerks access.

Solution 1:
1. On the Outlook security warning dialog, select the "Allow access" checkbox
2. Select an amount of time (up to 10 minutes)
3. Press Yes

Please Note: Once the amount of time you granted access for expires, you will be prompted with this dialog again.

Solution 2:
If you are utilizing Microsoft Exchange in conjunction with Outlook, your Exchange Administrator does have some options as outlined in the Microsoft Knowledgebase Article 290499

You may need to give other programs full access to Outlook's e-mail addresses or e-mail message Send functionality. An example is a computer that automatically sends out e-mail messages to specific users on a particular date or after business hours. To avoid having someone present to manually allow the program access, you can modify Outlook to allow another program to gain access to e-mail addresses accessed and automatically send e-mail messages.

To configure Outlook 2002 for the previously mentioned scenarios, an Exchange Server environment is necessary. An Outlook E-mail Security Administrator Package has been developed to allow you to customize the security settings for various Exchange Server users. The Outlook E-mail Security Administrator Package includes a document (Readme.doc) that explains how to customize and apply custom Outlook security settings. You can install the Outlook E-mail Security Administrator Package (Admpack.exe) from one of the following locations:

From the Microsoft Office Resource Kit Web site:
https://docs.microsoft.com/en-us/previous-versions/office/office-2013-resource-kit/cc303401(v=office.15)

-or-

From the Microsoft Office XP Enterprise CD located in the following folder:

\Ork\Files\Pfiles\Orktools\Ork10\Tools\Admpack

Note The previously available administrator package included a form with the build number 1802.4. The new Outlook 2002 Security Administrator Package and Outlook 2003 Security Administrator Package includes a form with the build number 1802.5. If you are using Outlook 2002 or Microsoft Office Outlook 2003 with a Microsoft Exchange 2000 Server mailbox or a Microsoft Exchange Server 2003 mailbox, you must use the new form (1802.5) in the security settings public folder. If you use the old form (1802.4), the administrator-controlled settings do not replicate to the Outlook 2002 and Outlook 2003 clients.

Note The Outlook Security Settings folder must be available to client computers at all times. Programs that rely on custom security settings may revert to the default security settings if the Outlook Security Settings folder becomes unavailable. For more information, see the Readme.doc file included with the Administrator Package.

Solution 3:
NOTE: There is product found at the url below that will automatically click yes to the outlook security dialog so that the user does not have to:

http://www.express-soft.com/mailmate/clickyes.html

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