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QuoteWerks Help
Version 24 (Build 2.04) 
April 17, 2024

Navigation: QuoteWerks Help > CHAPTER 10: Sales Tax and Shipping

Using Sales Tax in a Quote (USA)

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Note:Australian and UK tax systems are similar to the USA's, so for Australian and UK users, choose the USA tax system.

When creating a quote and adding products and services to the quote, you’ll see a Tax Code column in the Quote Workbook. This column displays the tax code being used for that particular line item. If you click in that column for a line item, a drop-down box will appear for you to select the appropriate tax code.

Tax Code Column

In the Tax Code column for each line item, you can type the tax code of "Y" for taxable or "N" for non-taxable. You can also choose either option from the Tax Code drop-down box.

You can also set up the tax code in the definitions of products and services within their databases, as well as for bundles, configurations, etc. Any entity that requires a tax-code association will have a tax-code-selection option.

Note:The tax system that was selected at the time the quote (so in this case, the USA system) was created is saved with each quote.

Tax Rate Field

The Tax Rate field stores the tax rate for the quote. To change the sales tax rate, click next to the Tax Rate field. A Select tax rate lookup list will display, where you can click New to create an entry for each of the different sales-tax rates you’ll be using.

When entering the tax rate into the lookup list, you can follow the rate with a “//”, then a description of the rate (like “LA County”). This makes it easier to find the correct tax rate to use for the quote. You can also use the DataLink feature with this field, so QuoteWerks can automatically pull the customer’s sales-tax rate from a field in the customer’s contact record.

You can specify a different tax rate for each quote. In addition, you can set a default tax rate for new quotes under Tools > Options. When you add products or services (collectively known as items) to the quote, sales tax will be charged on all items that were set up as taxable (see Creating and Maintaining Products and Services Databases for more information).

The sales tax due for this quote is listed on the bottom of the Document Items tab.

Tax Rate Lookup

Note:        The Real-time Module is required for the Tax Rate Lookup feature.

The Tax Rate Lookup will verify the address against the USPS database, and refine the Postal Code to be a Zip+4 postal code (taking into account the street number and name) pulled from the Sold to / Ship to tab in the Quote Workbook. With this pinpointed Zip+4 Postal Code the Sales Tax Rates for that specific Zip+4 location will be retrieved.

Clicking under the Sale Info tab will launch the link between QuoteWerks and the QuoteWerks Content Server, and the Tax Rate Lookup window will display.

This will display a window that will let you choose to use the address verification and see the details of the Tax Information for the Zip+4 Postal Code.

Important:   On the Sales Tax tab of the Real-time Setup window there is the option "Base Sales Tax on the Address From" to choose which address controls the sales tax rate. The standard is for the Ship To address to determine the tax rate locality.  
On the Misc. --> General(more) tab of the Users Preferences window there is a "Sales Tax Lookup Mode" option with the choices of "Manual", "Auto Verify USA Address and Retrieve Sales tax info on Address selection", and "Display Realtime USA Sales Tax Lookup window on Address selection".


The Tax Rate Lookup service also displays the date the QuoteWerks Tax Table was last updated. You can clearly see when the tax codes were updated in QuoteWerks. Also displayed are the effective dates of city, state, and county taxes. This is useful in determining exactly when new rates took effect.


Related Topics:

Setting Up Sales Tax (USA)