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QuoteWerks Knowledgebase Topic (Article ID 6167)

QuoteWerks Web Connector on Terminal Services or Citrix

This information applies to :

Article ID
6167

Created/Updated
November 30, 2005

Category
Terminal Services


Are you using the most current release of QuoteWerks?
Version 5.5 Build 1
Question:
Can I have multiple users use the QuoteWerks Web connector on terminal services?

Answer:
In a Terminal Services, Citrix, or other thin client environment, only one user will be able to utilize the Web Connector at any given time on a thin client server. A port can only be opened once without conflict on a computer. In a thin client environment, multiple users would try to open the specified Web Connector port multiple times on the same server which the server can not do. QuoteWerks can still be used by salesforce.com users in this environment, but new documents will need to be initiated from QuoteWerks and not from salesforce.com. Existing documents can still be be opened and modified, however.

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