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QuoteWerks Help
Version 24 (Build 1.04) 
December 12, 2023

Important:   Make sure you've entered your Real-time Module License Key, which is required for the online-ordering feature.

Select the Tools-> Options-> Real-time tab-> Real-time Setup menu. On this tab, select the D&H tab and click the [Setup] button on the bottom right corner.

On the D&H Online Ordering Options window you can specify the default settings for the Online Ordering feature. These settings mostly control the defaults used when placing the order on the D&H Online Order Form described later.

General Tab

Item Availability


This option determines how backordered items are handled. You can choose to have each backordered item shipped as they become available, or wait until all items are available and then ship the complete order.

Shipping Options

Ship Via

Here you can select your default shipping carrier.

Timeout (Secs)

This is used to adjust the amount of time QuoteWerks waits for a response after submitting an order. It takes D&H longer to process an order request, so the timeout value for the online ordering is typically set to a larger number than the real-time pricing timeout. The default is 90 seconds.


You're now ready to begin using the Online Ordering Module with D&H. You can access Online Ordering through the Tools -> Online Ordering menu.


Related Topics:

Ordering from D&H