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QuoteWerks Knowledgebase Topic (Article ID 6819)

PDF Generator - RPC Server is unavailable

This information applies to :

Article ID
6819

Created/Updated
October 6, 2009

Category

Are you using the most current release of QuoteWerks?
Version 24.0 Build 2
Issue:

When user attempts to e-mail or create a PDF through QuoteWerks, they receive the error:

Error initializing CDINTF PDF Generator: The RPC server is unavailable.

Cause:

The Print Spooler Service has been stopped.

Solution:

Restart the Print Spooler Service through Control Panel -> Administrative Tools -> Services.

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