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QuoteWerks Knowledgebase Topic (Article ID 6392)

ARCHIVED - Vista - QuoteWerks 4.0 Support

This information applies to :

Article ID
6392

Created/Updated
November 11, 2014

Category
Vista

Are you using the most current release of QuoteWerks?
Version 24.0 Build 2
Status of QuoteWerks 4.0 support for Windows Vista and Windows 7
As of 30 March 2007, the current Production build 27 of QuoteWerks 4.0 resolves all known issues with Windows Vista.

As of 16 December 2009, the current production version of 4.5 resolves all known issues with Windows 7.

Installation
a) QuoteWerks cannot be installed to the the Program Files folder. This is a new requirement of Windows Vista/7 and cannot be circumvented.

b) The installer program does not list mapped drives when attempting to select an installation folder.

Program Files folder
If QuoteWerks is not yet installed on the Vista/Windows 7 machine, then when installing QuoteWerks on a Windows Vista machine, DO NOT install QuoteWerks into the 'c:\program files' folder. Instead, install QuoteWerks into a folder like 'C:\Applications\QuoteWerks'. By default Vista does not allow programs installed in the 'C:\Program Files' folder to save data anywhere under that folder which is what QuoteWerks does.

If you have already QuoteWerks locally on the Vista/Windows 7 machine, you will want to move/install QuoteWerks to a location other than in the 'C:\Program Files\' Folder. We suggest 'C:\Applications\'. Thus, the full path to the QuoteWerks folder if installed locally (not on a network) would be 'C:\Applications\QuoteWerks'

Anytime the QuoteWerks directory is moved, you should re-run the NSETUP.EXE file located in the root of the QuoteWerks directory.

Installer Mapped Drives issue
Windows Vista/7 has a new security feature called User Account Control (UAC). When Windows Vista is installed, UAC by default is turned ON. This means that Windows is configured to use its new security features that are the main new feature of Windows. When UAC is turned on, and a program tries to perform an operation that Windows thinks could "hurt" the Windows installation, it is stopped. In many cases, Windows will prompt you with a dialog asking if it is ok to perform this potentially harmful action. UAC can be turned ON/OFF under Start | Control Panel, User Accounts, "Turn user account control on/off".

If UAC is turned ON, the QuoteWerks installation program will not display mapped drives when browsing for a folder to install QuoteWerks into. You can however manually type in a mapped drive path.

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