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QuoteWerks Knowledgebase Topic (Article ID 5245)

Different Drive Letter Mappings and QuoteWerks

This information applies to :

Article ID
5245

Created/Updated
April 6, 2004

Category
Installation

Are you using the most current release of QuoteWerks?
Version 24.0 Build 2
Issue:
Attachments are not able to be opened by people on the same network or multiple instances of Quotewerks are being opened

Cause:
This may happen because different users on the network refer to QuoteWerks and/or their contact manager with different drive letters. This causes problems because not all workstations have the same drive letter.

Solution:
Make sure all workstations on the network use the same drive letter and path to launch QuoteWerks and your contact manager.

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