Aspire Technologies,
Inc. has built its position in the marketplace as a small to middle
market leader. Our primary focus is excellence in product
development, and customer service. Aspire is an interesting, challenging and fun place to work. Interested in joining
our team?
Are you currently employed as a technical support rep at some
other company? Tired of irate customers constantly suffering through
crashes and mysterious errors that are impossible to debug and that
never get fixed by development? Tired of defending convoluted company support policies and
demanding expectations they have of their customers. Tired of
supporting customer dissatisfaction? Would you rather be part of the
customer's satisfaction; stop running interference and start
providing solutions.
At Aspire we do things differently. Our software is known
for being stable and delivering what it promises. Our technical
support mostly consists of various "one-off" type of issues that
arise. Aspire support policies are very straightforward, based
on common sense solutions to real-life situations. The
development team is available for consultation, sometimes releasing
bug fixes within hours. Customers can usually reach a tech support
rep in less than 5 minutes. Once trained, our technicians are
empowered to make decisions that benefit the customer without
jumping through departmental processes. We promote self sufficiency
and encourage employee contributions to the companies overall
efficiencies and customer service levels. All that being said, we all know technical support is a demanding
position that is best offset with some stress relief.
Occasionally the company will sponsor a spontaneous game of Quake.
On Fridays, the company buys lunch.
We currently have the following positions open:
Technical Support
Representative (Orlando, FL)
Please contact
Brian Laufer at
407-248-1481 for more information.
