The Online Ordering module works with both the USA and Canadian divisions of SYNNEX. Before you can start setting up the online ordering feature in QuoteWerks, you first need to setup the SYNNEX Real-Time Module. For instructions on how to do this, please see Real-time Module.
The Online Ordering Module will use the same user id and password that is used for the Real-time Pricing & Availability. You may already have a User ID and Password with SYNNEX. The real-time pricing and availability credentials are the same that you use to log into the SYNNEX website to search for products and pricing. In regards to online ordering, however, you will also want to make sure your SYNNEX customer number has the appropriate billing account associated with it. You will also need to supply SYNNEX with a registered static ip address. SYNNEX recently started requiring this for security reasons.
If you do not have a User ID and Password to log into the SYNNEX website you will need to contact SYNNEX to request it. You can contact your SYNNEX representative to request your EC Express Website Login Id & Password, or call SYNNEX EC Support at 1-888-688-7558 M-F (5:30AM – 5:30PM PST).
To learn how to place electronic orders through SYNNEX, see: