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Standard Warranty Support |
  
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Standard Warranty Support |
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Your initial QuoteWerks 4.0 purchase includes:
| • | 45 minutes of voice support for single-user installations and 90 minutes for multiple-user installations. With the purchase of 3 or more corporate edition licenses, you receive 135 minutes on your initial purchase. These minutes are used in 5 minute increments. Each time you contact QuoteWerks Support Services for support a minimum of 5 minutes will be subtracted from your account balance. Minutes used are rounded up to the next highest 5-minute increment. |
| • | 12 months of e-mail and fax support. |
| • | 3 months of updates and upgrades available for download via our web site. |
When you purchase a 1-user license, it includes 45 minutes of phone support. If at a later time you purchase your second license, you will receive an additional 45 minutes of phone support.
Please note, you do not receive additional phone support when purchasing more than 2 licenses.
Please note: Support policies are subject to change without notice.