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Extended Warranty Support |
  
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Extended Warranty Support |
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Pay-per-Minute phone support
Once your minutes of standard phone support have been depleted, you may contact support services by phone for Pay-per-Minute support at a rate of $1 per minute for time spent on the phone with a technician, and for any time that the technician spends researching the issue. You will not be charged for any time spend on hold, unless the technician is actively working on the issue while you are on hold. Please note that with Pay-per-Minute support, you are paying for the time spent for our best reasonable attempt to resolve an issue, and does not guarantee a resolution. Pay-per-Minute support must be paid by credit card. VISA, Mastercard, American Express, and Discover are accepted.
Paid Updates
Once your standard warranty free updates period has expired, you may purchase the Update Maintenance Program to continue to receive updates.
Please note: Support policies are subject to change without notice.